iDialysis Privacy Policy
1. This Personal Data Protection Notice (“Notice”) is issued pursuant to the
Personal Data Protection Act 2010 (“Act”) and for the purpose of this Notice,
"Personal Data" shall have the meaning as ascribed to it under the Act.
2. This Notice applies to the persons governed under the Act and serves to inform
you how your Personal Data is controlled, processed and/or used by GenSE Sdn
Bhd.
3. For the purpose of this Notice, Personal Data includes data collected and to be
collected before and after issuance of this Notice.
Collection
4. The Personal Data which is controlled, processed and/or used by GenSE Sdn
Bhd including but not limited to your name, age, date of birth, identity card
number, contact details, occupation, preferences, interests, information about
your firm and/or other information relevant to the purposes as listed in
paragraphs 7 and 8 below. We may also collect Personal Data which is of
sensitive nature such as physical or mental health or medical condition, religious
beliefs or other beliefs of a similar nature, the commission or alleged commission
by him of any offence.
5. Your Personal Data is collected directly from information and/or documents which
you have provided to us and where necessary, from third parties and from the
public domain or online platforms.
6. GenSE Sdn Bhd may also collect your Personal Data from a variety of sources,
including without limitation at any events, training programmes, conferences,
seminars, workshops or talks organised or sponsored by Ministry of Health
Malaysia, and/or from the cookies used on the iDialysis web system, mobile
app and official website.
Purposes of Processing
7. Your Personal Data may be controlled, processed and/or used by us for the
following purposes:
a. GenSE Sdn Bhd may also use and process your data for communicating
or disseminating to you
b. To perform functions in the iDialysis application including but not limited
to :
I. Collect daily data entered by you for doctor review.
II. Collect health portfolio data that your doctor has kept as a record.
III. Keep your records for medical reference and review.
c. For any other purposes that are incidental or ancillary to any of the above
purposes.
8. If hereafter you do not wish to provide your consent to us for the processing of
your Personal Data in relation to the purposes listed under paragraph 7 above or
hereafter wish to opt out, you may do so by notify GenSE Sdn Bhd using the
contact details stated in paragraph 20 below.
Withdrawal/limitation of Consent
9. The provision of your Personal Data to us is on a voluntary basis. You may at any
time hereafter withdraw your consent for us to collect, process, use, store or limit
the processing of your Personal Data for any of the purposes mentioned above
by notifying us in writing using the address set out below in paragraph 20.
10.If you do not provide your Personal Data or if insufficient Personal Data is
supplied to us when requested, we may not be able to communicate with you
and this may affect GenSE Sdn Bhd ability to fulfil the purposes mentioned
above and your ability to enjoy the full range of benefits provided above.
11. If you do not wish for your Personal Data to be collected via cookies on iDialysis
web system, mobile app or official website, you may deactivate the cookies.
Disclosure & Transfer
12.We may disclose your Personal Data to our employees, our affiliates, our
strategic partners, our service providers/vendors, our appointed agents, our
consultants, our legal advisors, our external auditors and any person who is
under a duty of confidentiality to GenSE Sdn Bhd.
13.If necessary and expedient, we may also disclose your Personal Data to any
other third parties including but not limited to professional bodies, training
institutions, banks, financial institutions, any governmental and/or
non-governmental authorities, agencies, bodies or departments.
14.We shall disclose your Personal Data to whom we are compelled or required to
under the law.
15.Your Personal Data may be transferred for any of the purposes mentioned under
paragraphs 7 to any of the above-mentioned parties who are located within or
outside Malaysia.
Retention
16.Any Personal Data supplied by you will be retained by GenSE Sdn Bhd as long
as it is necessary and expedient for the fulfilment of any purpose as stated above
pursuant to our internal practices, regulatory requirements, legal and accounting
requirements.
Integrity & Security
17. We are committed to ensuring that your Personal Data is stored securely in our
databases and in our offices.
18.All reasonable efforts and practical steps are made to ensure that any Personal
Data held by GenSE Sdn Bhd is protected against any loss, misuse,
modification, unauthorised or accidental access or disclosure, alteration or
destruction.
19.To ensure that your Personal Data in our retention is accurate and up-to-date,
you are advised to notify us promptly in the event of any inaccuracy or any
changes to your Personal Data.
Access & Correction
20. If you wish to request access to or to rectify your Personal Data or withdraw/limit your
consent, you may send your request in writing to this address:
GenSE Sdn. Bhd.
B2-2, Block B, Jalan Radius 1/1B, Off Jalan Teknokrat 2, Radius Business Park,
Cyber 4, 63000 Cyberjaya, Selangor.
Attn.: Head of Information Technology Department
Email: hello@gense.my
Your request shall be subject to any applicable legal restrictions, conditions and a
reasonable time period.
Consent
21. Please also note that from time to time, we may request for new Personal Data from
you. By providing us with your Personal Data or continuing to communicate with
iDialysis, we shall regard that you have consented to the processing of such
data.
22.GenSE Sdn Bhd shall have the right to modify, update or amend the terms of
this Notice at any time by placing the updated Notice on the iDialysis web
system, mobile app and official website. By continuing to communicate with
GenSE Sdn Bhd or by continuing to use iDialysis’s services following the
modifications, updates or amendments to this Notice, it shall signify your
acceptance of such modifications, updates or amendments.
